We ship your parcel directly from our office in Nantes (France). Parcels are taken in charge by the national post in Nantes. Every order is prepared within 24 hours after payment confirmation (except saturday and sunday). We ship worldwide, but if your country is not listed during the checkout process, please do not hesitate to contact us. As soon as the parcel is taken care of by the French National Post you'll received a confirmation email even if there is no tracking number. The shipping costs depend on the total weight of your order. If the order is shipped by the French National Post, the shipping has no insurrance and at the buyer's own risk. Above 39€, 62€ (Europe) or 250€ (International) CALEPINO offers you free shipping.
Delivery will take about 3 -7 days to Europe, 10-12 days to North America or Asia. It can be longer depending on the periods (Christmas for instance). For some areas, delivery can take around 3 to 4 weeks. We also offer Express delivery worldwide, so your order will arrive within 1, 2 or 3 days, anywhere in the world with insurance and tracking number.
The import of a product from France may be subject to taxes and to custom fees in the country of delivery. These supplementary costs are the customer’s responsibility
To secure your payment we work with PAYBOX. With this system, your payment is made directly on the secure servers of PAYBOX. Your card number will never be communicated to us. The payment server integrates new security standards developed by the SSL (Secure Socket Layer) and international networks Visa plus Protocol SSLMasterCard.
If you have a Paypal account, you may pay your order in a few clicks, witout giving your credit card details.
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