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 /  Frequently asked questions

FREQUENTELY ASKED QUESTIONS

What are the different types of Calepino ?

The Calepino pocket notebooks are always sold by 3 notebooks of the same kind inside a cardboard box. You may order the N°1 which is a ruled paper memo book, the N°2 and hits graph paper (5x5 mm) and the N°3 (plain paper). 

You can also order the "Calepino Panoplie" that includes 3 packs of 3 notebooks, 6 wooden pencils and 6 pens. Ordering this will save you 6 euros compared to the retail price.

More recently, Calepino launched a new collection, with 3 kind of large notebooks (13.5X21cm) with the N°5 (ruled paper), N°6 (graph) and N°7 (plain paper).

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How to order online ?

Ordering on Calepino.fr is quite simple . When you wish to buy a product, click on the "Add to cart" button. Once your products into the shopping cart, go ahead by clicking "Proceed to checkout" or "Checkout". You may have a look at your shopping cart at any time on the website, by moving your mouse at the top right corner of the site. 

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I've just ordered, what's next ?

The order will be prepared here in Nantes (France), packed precautiously and the parcel will be posted in the next 24/48H. You'll receive an email at the time the parcel is shipped allowing you to track the delivery online on the french national post service : http://www.courrier-suivi-export.laposte.fr

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What are the delivery times ?

The orders are shipped the same day (except saturday and sunday). For international orders we use the french national post export service or Colissimo International. It may take 2 to 5 days to European countries, from 7 to 10 days to USA and american countries, and from several days to 2 weeks to other countries abroad.

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What are the shipping costs ?

At Calepino the shipping costs are calculated on the total amount of your order. Therefore, we advize you to group your orders. Free shipping for any order above 39 euros (France) and between 62 euros (Europe) and 250 euros (International).

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What are the payment options ? Is my payment secure ?

You may pay using your credit card or your Paypal account. The payment by credit card is secured on the Paybox servers, The credit card numbers never transit on Calepino website. Calepino also owns a professionnal e-commerce contract with "Credit Mutuel", a major french bank

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I'm a shop owner and I'm interested in stocking Calepino. Any contact ?

Yes sure. Please contact Fabrice using the contact form or give him a call : +33 2 85 52 01 01

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I prefer to read in french... where is the french version ?

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