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 /  Frequently asked questions

FREQUENTELY ASKED QUESTIONS

What are the different types of Calepino ?

The Calepino pocket notebooks are always sold by 3 notebooks of the same kind inside a cardboard box. You may order the N°1 which is a ruled paper memo book, the N°2 and its graph paper (5x5 mm), the N°3 (plain paper), and the N°4 dot-grid notebook.

You can also order the "Calepino Panoplie" that includes 3 packs of 3 notebooks, 6 wooden pencils and 6 pens. Ordering this will save you 6 euros compared to the retail price.

More recently, Calepino launched a new collection, with 3 kind of large notebooks (13.5X21cm) with the N°5 (ruled paper), N°6 (graph), N°7 (plain paper) and N°8 (dot-grid paper)

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How to order online ?

Ordering on Calepino.fr is quite simple . When you wish to buy a product, click on the "Add to cart" button. Once your products into the shopping cart, go ahead by clicking "Proceed to checkout" or "Checkout". You may have a look at your shopping cart at any time on the website, by moving your mouse at the top right corner of the site. 

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I've just ordered, what's next ?

The order will be prepared here in Nantes (France), packed precautiously and the parcel will be posted in the next 24/48H. You'll receive an email at the time the parcel is shipped allowing you to track the delivery online on the french national post service : http://www.courrier-suivi-export.laposte.fr

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What are the delivery times ?

The orders are shipped the same day (except saturday and sunday). For international orders we use the french national post export service or Colissimo International. It may take 2 to 5 days to European countries, from 7 to 10 days to USA and american countries, and from several days to 2 weeks to other countries abroad.

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What are the shipping costs ?

Delivery to Europe is 9€ per order and 12€ outside of France and Europe. Free shipping above 220€ (Europe) or 250€ (International).

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What are the payment options ? Is my payment secure ?

You may pay using your credit card or your Paypal account. The payment by credit card is secured on the Paybox servers, The credit card numbers never transit on Calepino website. Calepino also owns a professionnal e-commerce contract with "Credit Mutuel", a major french bank

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I'm a shop owner and I'm interested in stocking Calepino. Any contact ?

Yes sure. Please contact Fabrice using the contact form or give him a call : +33 2 85 52 01 01

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Do I need to subscribe to receive the Editions Ephemeres (limited editions) ?

No. Each quarter Calepino proposes a new Edition Ephemere in a collaboration with a new artist. You may wait until the official release (announced on the website or in the newsletter), but the edition may get out of stock early, as we print them in limited quantities.

Or you can take our quarterly subscription, and then receive the new Édition Éphémère before the official release and being sure to get your own copy. This way, you won't miss any edition, at at a better unit price than if you were not a subscriber.

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I prefer to read in french... where is the french version ?

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